Handcrafted Warmth in Every Sip
Where tradition meets your table.
Each mug is shaped by hand and heart — drawing from age-old pottery traditions and inspired by the beauty of slow living. Sip your tea or coffee from something made with meaning.
Frequently asked questions
What is your return policy?
We take great pride in the quality and craftsmanship of our handcrafted products.
Returns are accepted only in the following cases:
- The item is damaged during shipping.
- The item differs significantly from its description on our website
If you encounter any issues, please contact us within 7 days of receiving your order with clear photos of the product and packaging.
Are your mugs microwave and dishwasher safe?
Yes, all our handcrafted mugs are designed for everyday use. They are both microwave and dishwasher safe, ensuring convenience without compromising on quality.
What materials are your mugs made from?
Our mugs are crafted from high-quality ceramic materials, ensuring durability and heat retention. Each piece is handmade, showcasing unique variations that add to their charm.
How should I care for my handcrafted mug?
To maintain the beauty of your mug:
- Hand wash with warm, soapy water.
- Avoid sudden temperature changes to prevent cracking.
- Dry thoroughly after washing.
Can I customize a mug with my own design?
Currently, we do not offer customization services. However, each of our handcrafted mugs is unique, reflecting the artisan's skill and attention to detail.
Return policy
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Shipping
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Manufacturing
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
Return policy
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Shipping
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Manufacturing
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How long will it take to receive my order?
Orders are typically processed within 2–3 business days. Shipping times vary based on your location, but most orders arrive within 5–7 business days after dispatch.